Privacy Policy

Our Commitment To Privacy

The following statement explains our policy regarding any personal information we collect about you, whether from the website or post. We want you to feel confident about the privacy and security of your personal information. If you have any queries about this policy, please don't hesitate to contact us. Contact point on privacy matters: enquires@sportendurance.co.uk or write to the office.

Member Bookings

When a member books onto an event their name will be included in the “Who’s booked” list, so that other members can see who has booked a particular event. It enables members to see what events their friends are booked on.

However, we realise that some members may not want this information disclosed. Any such member should contact us and request that their name be marked “Ex-Directory”. “Name Withheld” will then appear in place of that member’s name. Members can also choose which contact details to make public and which private rather than have all their details withheld.

Event Organisers

Sport Endurance may supply personal information about members and non-members who are booked on a particular event, to the organisers of that event. The information is for the members' comfort and safety whilst on events and will not be used by other groups or suppliers for other purposes.

Information captured automatically

We may record information about the number of times this site has been visited and the IP (Internet Protocol) address of your computer. This does not contain any personal information about you, but allows us to analyse statistics about how popular parts of the website are. This will allow us to further develop the website.

Credit Cards

All credit card transactions are recorded via a secure server. You will normally see an indication of this such as the padlock on the status bar of Internet Explorer. If a padlock or similar does not appear for any reason (e.g. if the section of the site uses frames) then you can right click with the mouse and choose 'properties' to inspect the security details.

Email Addresses

We use email to communicate with members booked on certain events and to advise members of forthcoming events. We also use email to advise members of updates, news, new information etc.

Our policy is to keep emails to a minimum and only communicate with members when we have something worthwhile to say. We do not want to fill your inbox with Spam. We believe that this is a valuable service for members. Should any member prefer not to receive such emails, please contact us. Members will also need an email address to log into the online database system and access some of the advanced features such as booking.

Mobile Numbers

We may use mobile numbers to text you of any last minute changes to the forthcoming ride. This will only be to those who have entered the ride and we will not use texts for marketing purposes.

Photographs

We may publish photographs we have received from members or photographers on events. These photographs will be used in our newsletters, on our website and in publicity materials. In the case of individual photographs permission will be sort from the competitor to use them. With regard to group shots it is almost impossible to ask permission of everyone shown in each photograph. It is, however, important to share the photos with other members who have attended the events and with new enquirers who want to know a little more about Sport Endurance and what we do. We will, therefore, aim to ensure that all photos used are in good taste and unlikely to cause offence. If, however, you see a photograph you would not like to be used please contact us with details and in the case of web photos we will remove them ASAP and in the case of printed materials we will ensure that the photo is not used in further print runs.

Message Forum

As an additional service to members, over and above our legal obligations of membership, Sport Endurance now operates and funds the message forum. We reserve the right to withdraw the message forum at any time and without notice.

In certain circumstances, Sport Endurance may be liable for defamatory or illegal posts published on the message boards. We reserve the right to monitor any posting or private message from the message forum. We reserve the right to edit or delete any posting or private message. Examples of circumstances where we would do this include, but are not limited to, postings that Sport Endurance considers to be defamatory, rude, offensive, insulting, in bad taste, against the interests of the organisation, advertising non Sport Endurance services or events or in any way illegal. We reserve the right to ban or suspend an individual’s ability to post on the message Forum. If anyone has issues or concerns about a posting, please contact us.

Non-members / Public Area

A password and User Name is required for access to the members area.

Certain sections and documents contained in our website are for fully paid members only.

Info You Can Access

When a User logs onto the online booking system, it will display details of the users' current bookings as well as allowing users to change their password. This information can be accessed at any time whilst logged in by clicking the “My Account” button. With our new enhanced security features, members can access more of their personal information and update their own change of address, contact details etc.

Links To Other Sites

This site contains links to other sites, which may be of interest to visitors of this site. However, Sport Endurance cannot be held responsible for the contents or practices of any such site.

Sharing of Information

Sport Endurance does not sell, disclose or transfer mailing lists of personal information to third parties. If you have submitted personal information to us via this web site, by email, by phone or by post, we may from time to time contact you when we have places for membership or promotions. Should you not wish to receive such communications, please contact us.

Cookies

This site makes use of cookies. Cookies are messages given to a web browser (e.g. Internet Explorer) by a web site, which are then stored on your computer. A cookie's main objective is to identify users and personalise their visit by customising web pages. Web sites can only read cookies that have been deposited by that website. They cannot read cookies left by other websites nor can they read other personal information stored on your computer.

Using our on-line booking system, if you tick the 'Remember Me' box when you register, a cookie will be saved on your computer containing your log in information so that on your next visit to this site, your login will be done automatically.

If you don’t click the “Remember Me” box, you can still login by entering your User Name and password manually. We recommend that you don't click the "Remember Me" option if accessing this website from a publicly available computer.

You can choose to disable cookies globally at any time through your browser, but this may prevent you from logging in to the members' area and we recommend that cookies are always enabled for our website (certain browsers will allow you to nominate sites which you will allow to use cookies if you do prefer to restrict their use).

Legal

The website operates under English Law.

 

Sport Endurance Registered Office: Somerset House, 6070 Solihull Parkway, Birmingham Business Park, Birmingham, B37 7BF. Company Registration No: 05396021

Contact us on: 01283 810011 or visit our website at www.sportendurance.co.uk

 

How To Contact Us

Should you have other questions or concerns about these privacy policies, please contact us.